Privacy Policy
FamilyGether is built privacy-first. This policy explains what information the service uses, why it is needed, how we share it with service providers, and how your family stays in control. Questions: support@familygether.com.
Our privacy promise
AI tools in FamilyGether (including Kin intent understanding and on-device OCR) process on your device. Family photos, plans, routines, conversations, and other content handled by those tools are not sent to a cloud AI service for processing or used to train AI models. Family content you choose to save is still synchronized to FamilyGether servers so it works across your authorized family devices.
Information you choose to provide
We may store account details (such as name and email), family membership, child profiles (including birthdate when provided), shared events, missions, rewards, recipes, grocery information, and uploaded media (such as avatars, recipe photos, and mission proof). Parents control family membership and child access. The marketing site waitlist may collect an email address for launch news only.
On-device AI and speech
When you use an AI-assisted feature, model inference for that feature happens locally on a compatible device. Content handled by that feature is not sent to a cloud AI service. Voice commands may use the device operating system’s speech recognition, which can process audio off-device depending on your OS settings. We prefer on-device recognition when available.
Kin controls and transparency
On-device Kin AI is optional and remains off until a parent enables it in Settings. Parents can disable it at any time while deterministic Kin commands remain available. Material content generated by Kin is labelled in the app.
Service operations and processors
We process limited technical information needed to authenticate accounts, synchronize family data, deliver notifications, prevent abuse, and maintain reliability. We use service providers acting on our instructions, including Clerk (authentication), Microsoft Azure (blob storage for media and transactional email), OneSignal (push notifications), PostHog (product analytics for adult/anonymous use—enabled by default and turnable off in Settings; child analytics are blocked), Sentry (crash diagnostics; we do not enable session replay for this launch), Adapty (subscription management), and OpenWeather (weather for location-based features). We do not sell personal information.
Location and device data
With permission, we may use approximate location for weather and nearby store features, and device/session identifiers to keep you signed in, deliver push notifications, and secure the service.
Children and family controls
Child profiles are created and managed by a parent or guardian. Children do not need an email address to join a family. Parents can review access and remove a child profile or family content.
Security, retention, and choices
We use reasonable safeguards and retain service data only as needed to provide the service, meet legal obligations, and resolve disputes. After you delete your account in the app, access is deactivated promptly and residual copies are erased within 30 days except where retention is required by law. You may correct profile details in the app, delete your adult account in Settings, and request a copy of your data by emailing support@familygether.com (subject: FamilyGether data export request).
Changes and contact
We may update this policy as FamilyGether evolves. Material changes will be communicated in the app or on this site. Controller: Seven North IT. Privacy requests: support@familygether.com.